Release notes are a new roundup of the latest features, enhancements, and improvements to Lucid’s Marketplace products.

WHAT’S NEW

Faster answers with AI-Powered Support Chat

The Lucid Support Chat in Marketplace has new automated functionality powered by Einstein AI from Salesforce. With 24/7 support, the support chat references a database of answers to common Lucid Marketplace questions to provide automated answers to questions at any time of the day. Read more.

Greater Coverage and Better Accuracy in Reach

Reach provides crucial data to allow Marketplace buyers to assess available supply and associated costs based on a survey’s specifications in the Lucid Marketplace. Reach prediction models are now updated to be significantly more accurate and support more countries & qualifications by country. Learn more. Review our Developer documentation

Real-Time Survey Reporting with the Analysis page

The Analysis page helps Marketplace buyers gauge the progress of fulfilling a survey through relevant metrics and reports readily available to you. It includes a number of components that report survey health, progress, and potential filling issues. Learn more. 

Instant Access to Lucid Survey Inventory with On-Time-Supply API Endpoint

As part of our next generation Monetization API, On Time Supply (OTS), we have introduced a new endpoint, OTS: Survey Opportunities. Through it, Marketplace suppliers can subscribe to receive notifications for new surveys and changes to existing surveys every 15 seconds. Review our Developer Documentation. Read More.

A few more Marketplace upgrades:

• Added “Share” button to Reach UI to enable users to share feasibility estimates with other Marketplace users
• The ‚Continue‘ button is now deactivated on the respondent consent page until a respondent selects ‚I agree‘