Marketplace Release Notes: 5/21/20

Mai 21, 2020 | Marketplace, Release Notes

Release notes are a new roundup of the latest features, enhancements, and improvements to Lucid’s Marketplace products.



Faster answers with AI-Powered Support Chat

The Lucid Support Chat in Marketplace has new automated functionality powered by Einstein AI from Salesforce. With 24/7 support, the support chat references a database of answers to common Lucid Marketplace questions to provide automated answers to questions at any time of the day. Read more.

24/7 customer help chat box


Greater Coverage and Better Accuracy in Reach

Reach provides crucial data to allow Marketplace buyers to assess available supply and associated costs based on a survey’s specifications in the Lucid Marketplace. Reach prediction models are now updated to be significantly more accurate and support more countries & qualifications by country. Learn more. Review our Developer documentation

Software options to set up a survey for sampling


Real-Time Survey Reporting with the Analysis page

The Analysis page helps Marketplace buyers gauge the progress of fulfilling a survey through relevant metrics and reports readily available to you. It includes a number of components that report survey health, progress, and potential filling issues. Learn more

Bar graph and various metrics/KPIs


Instant Access to Lucid Survey Inventory with On-Time-Supply API Endpoint

As part of our next generation Monetization API, On Time Supply (OTS), we have introduced a new endpoint, OTS: Survey Opportunities. Through it, Marketplace suppliers can subscribe to receive notifications for new surveys and changes to existing surveys every 15 seconds. Review our Developer Documentation. Read More.


A few more Marketplace upgrades:

  • Added “Share” button to Reach UI to enable users to share feasibility estimates with other Marketplace users
  • The ‚Continue‘ button is now deactivated on the respondent consent page until a respondent selects ‚I agree‘

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