Cookie Policy

Effective Date: March 7, 2019

This Cookie Policy describes how Lucid Holdings, LLC (“Lucid” or “we”, “our” or “us”) uses Cookies and similar technologies. For more information on our general data privacy practices please see our Privacy Policy. 

Cookies

Cookies are small pieces of data that are stored on your computer, mobile phone, or other device when you first visit a page. We use cookies, web beacons, locally shared objects (sometimes called “flash cookies”), mobile identifiers and similar technologies (“Cookies”) to help us recognize you on Lucid, enhance your user experience, and understand Lucid usage.

When do we use Cookies?

We may set Cookies when you visit Lucid. They may also be set by other websites or services that run content on the page you’re visiting. After you register at out sites including http://luc.idhttp://labs.lucidhq.com/https://partners.lucidhq.com, and http://www.samplicio.us, we may connect information stored in Cookies with other information received from you.

The provision of your data via Cookies is voluntary. The use of Cookies may include the collection, processing and/or use of personal data in countries outside the European Economic Area which do not provide the same level of data protection as in your country.

What types of Cookies do we use?

We use two types of Cookies on Lucid: “session cookies” and “persistent cookies.” Session Cookies are temporary Cookies that remain on your device until you leave Lucid. A persistent Cookie remains on your device for much longer until you manually delete it (how long the Cookie remains will depend on the duration or “lifetime” of the specific Cookie and your browser settings).

What are Cookies used for?

Cookies may transmit information about you and your use of Lucid, such as your browser type, and device information. Cookies may link to certain unique information such as the job titles that you entered at time of registration or on your profile, but this is not linked to your name.

We use Cookies for things like:

  • Authentication: to help us authenticate you to deliver personalized survey content.
  • Performance: to make Lucid easier and faster to use.
  • Features: to enable features and store information about you (including on your device or in your browser cache) and your use of Lucid.
  • Analytics and Research: to monitor and evaluate the use of Lucid.

Ad Choices and Managing Cookies

You may also be able to disable placement of some (but not all) Cookies by setting your browser to decline cookies, though this may worsen your user experience. Additionally, you can also control, manage and/or delete cookies via your browser settings. A useful resource for information about deleting and controlling cookies can be found at AboutCookies.org.

Please note: if ads or other features on Lucid are provided by third parties, those parties also may set and use their own Cookies that are subject to those third parties’ privacy notices and policies. Lucid does not have access to, or control over, these Cookies.

First Party

NameDomainExpirationOpt-OutDescription
lucJamwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)7 DaysNUsed to identify respondents
lucRCwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)2 YearsNUsed to determine if the respondent has previously given consent for GDPR
9CE5EFCC-6F2F- 4F4A- A073- 379E53F03C20.samplicio.us20 YearsNRespondentSID cookie: used to identify respondents
_ftr.samplicio.us2 Years
if set from Tracker
20 years if set from Router
NExactly the same as the cookie “9CE5EFCC- 6F2F-4F4A-A073- 379E53F03C20”
ASP.NET_SessionI dwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)SessionNASP.NET Session cookie Set by .Net applications that are hosted in IIS
SESSIONSID _COOKIEwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc.)SessionNIdentifies the session spent by the respondent in a survey. Corresponds to the UUID generated for the SID in Sessions API a.k.a. fedResponseID, RID
AWSELBwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)SessionNCookie set by the AWS LoadBalancer for sticky sessions: https://docs.aws.amazon.com/elasticloadbalancing/latest/classic/elb- sticky-sessions.html
_ftc_ibwww.samplicio.us (or qa.samplicio.us if24 HoursN“Ignite Pixel Blocking Cookie”: Used to identify that a respondent does not need an Ignite pixel
_ftswww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)5 MinutesNMarker cookie to prevent Lucid Audience respondent from being intercepted while in the state of being intercepted
lucREwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)SessionNLucid Real Eyes: used to transfer some data from our Real Eyes integration
rl_tfcwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)1 YearNHolds the original supplier entry link the respondent was intended for before the respondent got intercepted. The respondent will eventually be sent to this link after finishing the intercepted survey.
rt_ftcwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)1 HourNIndicates that a respondent should not be intercept into an Audience survey because the respondent was recently intercepted into one.
ri_ftcwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)1 HourNIndicates that a respondent should not be intercepted because the respondent is currently in an Audience survey
_ftv.samplicio.us2 YearsNCreated whenever a user is “exposed” to the pixel, e.g. an ad in a website, etc. a.k.a. visitor_id
_ftc.sampicio.us2 YearsNList of campaign ids that the respondent was exposed to
_oo.samplicio.us2 YearsNThe cookie is created when the user clicks on the opt-out link in section “f. Cookie Opt-Out” of Lucid’s privacy policy page
_lucCBwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)5 YearsNA cookie we use to indicate a persons acceptance (or rejection) of the cookie acceptance policy message that pops up
connect.sidwww.samplicio.us (or qa.samplicio.us if dropped from QA, etc)24 hoursNMarketplace UI express.js session state:
https://github.com/expressjs/session
_sessionlogin.samplicio.us (or login-qa.samplicio.usif
dropped from QA, etc)
24 hoursNLogin service OIDC state
_csrflogin.samplicio.us (or login- qa.samplicio.usif
dropped from QA, etc)
neverNLogin service csrf feature
sessionidlogin.samplicio.us (or login- qa.samplicio.usif
dropped from QA, etc)
24 hoursNLogin service express.js session state
csrftoken.insight.ninja .insights.supply vigahub.com1 YearNSession identifier cookie for Django apps:
https://github.com/django/django/blob/22e8ab02863819093832de9f771bf40a62a6bd4a/django/middleware/csrf.py#L159-L180

Third Party

NameDomainExpirationOpt-OutDescription
_utma.samplicio.us description
.luc.id
See site in descriptionYou may opt out of the collection of your usage data (including your IP- address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link: http://tools.google.com/dlpage/gaoptout?hl=enhttps://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_utmb.samplicio.usSee site in descriptionYou may opt out of the collection of your usage data (including your IP-address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_utmc.samplicio.usSee site in descriptionYou may opt out of the collection of your usage data (including your IP-address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_utmt.samplicio.usSee site in descriptionYou may opt out of the collection of your usage data (including your IP-address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_utmv.samplicio.usSee site in descriptionYou may opt out of the collection of your usage data (including your IP-address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_utmz.samplicio.usSee site in descriptionYou may opt out of the collection of your usage data (including your IP-address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_ga.samplicio.us .luc.idSee site in descriptionYou may opt out of the collection of your usage data (including yourIP- address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following
link: http://tools.google.c om/dlpage/gaoptout?hl=e n
https://developers.google.co m/analytics/devguides/collect ion/analyticsjs/cookie-usage
_gat.samplicio.us .luc.idSee site in descriptionYou may opt out of the collection of your usage data (including yourIP- address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following
link: http://tools.google.c om/dlpage/gaoptout?hl=e n
https://developers.google.co m/analytics/devguides/collect ion/analyticsjs/cookie-usage
_gid.samplicio.us .luc.idSee site in descriptionYou may opt out of the collection of your usage data (including yourIP- address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following link: http://tools.google.com/dlpage/gaoptout?hl=enhttps://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_git.samplicio.usSee site in descriptionYou may opt out of the collection of your usage data (including yourIP- address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the following
link: http://tools.google.c
om/dlpage/gaoptout?hl=e n
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
ab.agkn.comDepends on SupplierNeustar: Identity provider for Data Score
ajs_anonumous_id.samplicio.us1 yearSee https://segment.com for information on opt- out.https://segment.com
ajs_group_id.samplicio.us1 yearSee https://segment.com for information on opt- out.https://segment.com
ajs_user_id.samplicio.us1 yearSee https://segment.com for information on opt- out.https://segment.com
chatlio_at– 70ffff26-2ae8- 4288-6431- 628687625b7b.samplicio.usneverSee https://chatlio.com/ for information on opt- out.https://chatlio.com/
chatlio_rt– 70ffff26-2ae8- 4288-6431- 628687625b7b.samplicio.usneverSee https://chatlio.com/ for information on opt- out.https://chatlio.com/
chatlio_uuid– 70ffff26-2ae8- 4288-6431- 628687625b7b.samplicio.usneverSee https://chatlio.com/ for information on opt- out.https://chatlio.com/
Fr.facebook.com28 daysAllows for retargeting of advertisements to site visitors while within Facebook’s network
fs_uid.samplicio.usneverYou may go
to https://www.fullstory.com/optout/ to optout of FullStory tracking
Full Story analytics is a web analytics service provided by Fullstory. Fullstory uses cookies toidentify users and track actions on the Marketplace UI.
JSESSIONID.nr-data.net1 day
LastBeacon.insightexpressai.comDepends on supplierIgnite Pixel: Identity provider for Data Score
LastPIDPPID.insightexpressai.comDepends on supplierIgnite Pixel: Identity provider for Data Score
lucid_boomr_rt.samplicio.usBoomerang service: This tracks when the person leaves a page (with the current local time in it) then reads that value in at the start of the next page to determine how long the page took to load and render on the user’s machine. Used for improving user experience.
mp_9db6a234c6ad dac13b5780ff97d9 374c_mixpanel.samplicio.us1 yearHas to be
Implemented http://help.mixpanel.com/hc/en-us/articles/360001113426 -Opt-Out-of-Tracking
Our website uses Mixpanel Analytics, a web analytics service provided by (“Mixpanel”). Mixpanel uses cookies to identify users and track actions on the Marketplace UI. Lucid accesses this information through Mixpanel.com. The cookies do not track respondents, only people with a Marketplace login.
mp_mixpanel_c.samplicio.us1 yearHas to be implemented https://help
.mixpanel.com/hc/en- us/articles/360001113426
-Opt-Out-of-Tracking
Our website uses Mixpanel Analytics, a web analytics service provided by (“Mixpanel”). Mixpanel uses cookies to identify users and track actions on the Marketplace UI. Lucid accesses this information through Mixpanel.com. The cookies do not track respondents, only people with a Marketplace login.
NID.google.com6 monthshttps://policies.google.com/technologies/cookies
test_cookie.doubleclick.net30 daysAllows for retargeting of advertisements to site visitors within the DoubleClick (Google) network
u.agkn.comDepends on supplierNeustar: Identity provider for Data Score
U.adsymptotic.comDepends on supplierDrawbridge: Identity provider for Data Score
We simple run a script for these services. The name and number of cookies is decided by the 3rd party and can change at any time.Depends on supplierAugustine Pixel: Identity provider for Data Score
We simple run a script for these services. The name and number of cookies is decided by the 3rd party and can change at any time.Depends on supplierLiveRamp: Identity provider for Data Score

You can delete cookies on your device and/or you may change the cookie settings of your browser or device. Please check your browser settings for more information. You may also be able to avoid certain cookies by opting-out directly with the party that operates and controls the cookie. Please note that some parts of our Site and other webpages and mobile apps will not function correctly if you disable cookies. How else can I avoid cookies?

Are there cookies in e-mails?

Our e-mails contain cookies that track whether you open our e-mails and whether you click any links within them. The cookies used in our e-mails to monitor these behaviours are unique to each e-mail and are not stored on your computer or mobile device.

What if I have questions?

If after reading this Cookies Policy you have any questions please contact privacy@luc.id.

You can also reach us by mail at:

Lucid Holdings, LLC
Attn: Chris Wheaton, Privacy & Compliance Counsel
365 Canal Street
Suite 3100
New Orleans, LA 70130
United States of America
Email: privacy@luc.id