Lucid + Sub-processors

Working Together

What is a sub-processor?
A sub-processor is a third party data processor engaged by Lucid who agrees to receive personal data from Lucid intended for processing activities to be carried out (i) on behalf of Lucid’s customers or employees; (ii) in accordance with customer instructions as communicated by Lucid; and (iii) in accordance with the terms of a written contract between Lucid and the sub-processor.

Why does Lucid use sub-processors?
Lucid uses sub-processors to assist in providing Lucid’s services.

How do I know which sub-processors Lucid uses?
Lucid maintains an ongoing list of the names of all sub-processors and can be viewed below:

Definitions:

  • Respondent: These sub-processors may have access to Respondent Data (i.e. pre-qualifying data, technical data, survey data collected as part of the hosting platform and/or service provider).
  • Business Partner: These sub-processors may have access to our client’s B2B type data (i.e. employees names, email addresses, contract information, SalesForce fields, etc.)
  • Employee: These sub-processors may have access to Lucid’s employee’s information.

 

ApplicationRespondentBusiness PartnerEmployee
3HubXX
Abacus Labs, Inc.X
ActivPollX
Adaptive InsightsX
AdobeXX
Allan HallX
Amazon Web ServicesXXX
AppcuesX
Atlassian / ConfluenceX
AvidXchange, Inc.XX
B3XXX
Birbeck TalentX
Bright FundsX
Broadstreet Payroll Servies BVX
BrookmarkX
Canada Life Group InsuranceX
CartaX
Cedalion PartnersX
CentilyticsX
CertifyX
Chase BankXX
ChatlioXX
Cirruspath, Inc.XX
Cloud HealthXX
Coffee GeekX
Confirmit LimitedXX
CornerstoneX
Course5 Intelligence Private LtdX
CquestXXX
CyberSource Payment ManagementX
Davis ResearchXXX
Decipher/Focus VisionX
Dialpad (UK)XX
Dialpad (US)XX
Digital ResearchXXX
DmarcianXX
DocusignXX
DoveTailXX
DropboxXXX
DynasmartsX
E2E Research ServicesXX
EgenciaX
EndTestX
Envoy Global, Inc.X
ErambaX
EsenseXX
Excavate ResearchXX
Eye SquareX
FedExXX
FigmaX
FossaX
Front App Inc.XXX
Frontend MastersX
FullStoryXX
FutureViewXX
G3 TranslateXXX
Ganguin SamartinX
Gazelle GlobalXXX
GitHubX
Glass ElevatorXX
GlobaLexiconXXX
Google AdWordsX
Google StorageXXX
GrammarlyXX
GrayscaleX
Grey Matter RecruitmentX
Hall & Partners UKXXX
Hannelius Recruitment LtdX
HM Benefits LLC, subsidiary of NFP Corp.X
Illume ResearchXXX
Imperium LLCX
InstaclustrX
IntellisurveyXXX
IntergamXXX
IntuitXX
Jamf Software LLCX
JetBrainsX
Keen as MustardX
Key BaseX
KnotelX
LaPorte AuditorsX
Lever, Inc.X
LifeWorks by Morneau ShepellX
LinescaleX
LinkedInX
LiquidHubXXX
Little OwlX
LoopioXX
LucidchartX
Made with InsightX
MaxMindXX
Michael DeHartXXX
Microsoft Office 365XX
MixPanelXX
Mobile IronX
Moo.comX
Morar Programming and HostingX
MoseifXX
Movespring/StridekickX
MW Brokers LimitedX
Namely, Inc.X
New RelicX
Niche 212X
OktaX
One TrustXX
Oracle America Inc. (fka NetSuite Inc.)XX
Oury Clark Chartered AccountantsX
Oury Clark SolicitorsXX
PagerdutyX
Pension AssuranceX
PetraX
PostmanX
PricewaterhouseCoopers LLPXX
ProductPlan.comX
QualtricsXXX
Quest GroupsX
ResearchResultsXXX
ResearchscapeXXX
RobasXXX
RybbonXXX
SADA Systems, Inc.X
Sageview Advisory GroupX
Salesforce.comXX
Scottish Widows LimitedX
SegmentXX
SentryXX
Session BuddyX
Sketch (fastspring)X
Skim GroupX
SlackXXX
Smart Outsourcing and ConsultancyX
SnapSignXX
SnowflakeX
Software PlantX
StrateSci Inc,XXX
Survey GizmoXXX
Syno InternationalX
TableauX
TalentWise aka Sterling OneX
TangoCardXXX
TapadX
Teem TechnologiesX
ThinqonlineXXX
Thomson ReutersXX
Tiny PulseX
TotangoXX
TrelloX
Triangulum Insights, Inc.XXX
TroopsXX
Tunnel BearX
TwilioX
Tyk TechnologiesX
UNUMX
VendrXX
Vitality HealthX
Webber LawX
WebrootX
WeworkX
WP ENGINEX
WrikeXX
YayPayXX
ZapierX
ZeebraX
ZoomXX
ZoomInfoX

If you would like to receive a copy of Lucid’s sub-processor list, contact compliance@luc.id.

Due Diligence
Lucid evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process data.

Notification of new sub-processors
For all subscribers, Lucid will send email notifications of updates to the list of sub-processors that are used by Lucid or which Lucid proposes to uses to deliver our services. Lucid will keep this list updated regularly to enable our subscribers to stay informed of the scope of sub-processing associated with Lucid’s services.

To receive notifications of sub-processor changes, submit your email in the form below.