Lucid is committed to reinforcing the trust we share with our clients and partners. We encourage you to use this Trust Center to learn more about our information security, system performance, and compliance.
Lucid Status Page
Visit our Lucid Status Page to monitor the status of our systems and receive updates on any outages.
Lucid is serious about data protection. We’ve implemented comprehensive security measures to ensure the integrity of information that is stored or distributed through our platform.
- Annual pen testing
- New hire and employee training
- Robust AWS security features
We designed our privacy program and practices to ensure the protection of personal data. In addition to aligning with existing global laws, our system is nimble enough to adapt to additional legislation as required.
Lucid adheres to the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework published by the U.S. Department of Commerce (“Principles,” “Privacy Shield,” or “Privacy Shield Program”).
You may refer to Lucid’s listing here.
The General Data Protection Regulation (GDPR), which was implemented on May 25, 2018, outlines new privacy and security requirements for organizations that process personal data from EU individuals. It strengthens existing data privacy laws in the European Union (EU), and broadens the privacy rights of EU citizens. Lucid is GDPR compliant.
- Code of Conduct
- Marketplace Terms for Buyers
- Marketplace Terms for Suppliers
- Marketplace Services Terms & Conditions
- Subject Rights Access Portal
- Business Partner, Employee & Contractor Data Rights Portal
- Sub-Processor List
Please email email@example.com if you have any questions about GDPR compliance.